General Advice: for best results finding ONE anti-virus and removal of others works best.
Our virus/malware removal includes
Removal of extra anti-virus programs if any
Removal of viruses and spyware
Installation and running of Malwarebytes
Removal of temp files
Update and running of preseant anti-virus
misc other steps
If there is no anti-virus or if the anti-virus does not work we offer NOD32.
If there is no anti-virus or if the anti-virus does not work and you do not wish to purchase an anti-virus
we also offer Avast free edition.